Reports & Delivery Tracking
See exactly what happened with every email.
See who received each campaign, who opened it, which links were clicked, and who bounced or filed a complaint. Then share a professional PDF report in your client's brand colors.
Opens, clicks, bounces and branded PDF reports.
Every delivery, open, click, bounce and spam complaint is recorded for each campaign and each recipient. Any address that hard-bounces or files a complaint is automatically excluded from future sends.
Rates are calculated against delivered emails, since a bounced email never reached anyone, and are counted per person, so repeat opens by the same recipient never inflate your results.
What it does
Key capabilities.
- 01
Accurate key metrics
Delivered, opened, clicked and unsubscribed, calculated against delivered emails and counted per person, with a health check beside each rate.
- 02
Recipient-level detail
A table shows what happened to every email, including the receiving server's reason for any bounce.
- 03
Clicks by link
See which links in the email were clicked and how many times.
- 04
Automatic list cleanup
Any address that hard-bounces or reports spam is removed from future sends, protecting your sender reputation without manual work.
- 05
Branded PDF reports
A client-ready PDF with the client's name, four key metrics and a row for each campaign, in their brand colors.
- 06
CSV export
Export recipient-level data to a CSV file for use in any other tool.
Step by step
How it works.
Four steps, with most of the work done for you.
- 01
Send
Delivery data starts arriving within seconds.
- 02
Monitor
Opens, clicks and bounces appear on the campaign page.
- 03
Clean up
Bounces and complaints are removed from your lists automatically.
- 04
Report
Export a CSV file or download a PDF report for your client.
Specifications
Details at a glance.
- Events
- Delivered, opened, clicked, bounced, complained
- Rates
- Calculated against delivered emails, counted per person
- Recipient detail
- Status, opens and bounce reason for every recipient
- Links
- Clicks broken down by link
- Exports
- CSV, plus a PDF report in your client's brand colors
- Suppression
- Hard bounces and complaints excluded from future sends
FAQ
Common questions.
Why are open rates calculated against delivered emails rather than sent emails?
Because a bounced email never reached anyone who could open it. Calculating against delivered emails gives you an accurate rate, and it is the same method used in every NexyMail report.
What happens when someone marks an email as spam?
The complaint is recorded, and that address is excluded from all future sends. Hard bounces are handled the same way. This protects your sending domain without manual list cleanup.
Can I share a report with my client?
Yes. Download a PDF report with the client's name, four key metrics and a row for each campaign, designed in their brand colors.
Keep exploring
More features.
AI Campaign Builder
A one-sentence description and a few photos become a finished campaign, with an animated slideshow and copy based on what is actually in your images.
Explore02HTML Upload & Templates
Upload a finished email as HTML or a zip file. Image paths are corrected, an unsubscribe link is always included and your design stays exactly as you built it.
Explore03Contacts & Lists
CSV import that recognizes other platforms' exports, lists for every audience, and unsubscribes that a re-import can never undo.
Explore04Sending & Scheduling
Send immediately or schedule in your time zone. Email goes out in batches, one copy per recipient, and resumes automatically if interrupted.
Explore